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Return / Exchange Conditions

  • To be accepted returns & exchanges must be unworn and unwashed with tags attached. Please pack items in a secure package or reuse ours.
  • If you feel your package has been stolen please contact your local Postal Office, because mail tampering is a Federal Offense.


  • For exchanges we will for provide all shipping labels ( To & From ) for a Flat Rate of $7.95


  • Clearance, Closeout, and 15% or greater Discounts are Final Sale, No Refunds will be given


  • ORCA Brand products Are Non-Refundable after they have been delivered
  • We will process your return within 4 business days upon receiving the item(s).

  • All sales are final after 10 days  ( Starts when carrier confirms the package has been delivered )

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